No customs duty is pre-calculated in your order total. Upon checkout, you will only pay for:

• Product price
  
• Shipping fees
  

Customs clearance fees (if applicable) will be ​directly billed to you by the destination country's customs authority after your package arrives.

Customs taxes are determined by the destination country's regulations and are not under our control. While
most packages clear customs smoothly without additional charges:

• Some countries may inspect shipments and levy duties if they deem the goods taxable.
  
• This occurs in less than 20% of cases globally based on historical data.
  

Important Notes:

• You are solely responsible for any customs fees assessed.
  
• GameperiPherals does not charge sales tax, VAT, or import duties.
  

For precise tax calculations, consult your local customs broker or use official government import tools

Rest assured:

We use standardized shipping declarations to minimize inspection risks.
If taxed, the amount will typically reflect the product's declared value (not the retail price).

• Once your order is fulfilled (i.e., items have left our warehouse):
  It is unlikely we can intercept or cancel it for refund purposes.
  We sincerely apologize for any inconvenience caused.
  
• However, if your order remains unfulfilled (items still in stock/preparing for shipment):
  Contact us immediately to cancel your order.
  
• We process full refunds for cancelled orders without additional charges.

Yes! We process full refunds for cancelled orders without additional charges.

Refund discrepancies may occur due to exchange rate fluctuations between your payment currency and refund
currency.

While we guarantee a full refund:

• The converted amount may vary slightly based on real-time exchange rates.
  
• This is a standard banking/financial process and not an error.

Ready for dispatch in 1~3 working days.

A tracking number will be provided after shipment.

• Standard Delivery: Most customers receive orders within ​7-15 business days. ​
  
• Remote Areas: Delivery may take ​15-20 business days.
  

Note: Delays may occur due to unforeseen circumstances (e.g., weather, customs inspections, peak shipping seasons). While we strive for timely delivery, we cannot guarantee exact arrival dates.

For more details, please refer to our Shipping Policy.

We sincerely apologize for the delay!

Although tracking updates may lag:

• Packages typically update after reaching next-hop logistics hubs.
  
• Customs delays may cause temporary stagnation (carriers usually expedite clearance).
  

Recommendations:

• Wait 3-5 business days for updates.
  
• If no progress, contact our Customer Support Team immediately.

Step 1: Check your inbox for a shipping confirmation email with a tracking number.

Step 2: If not found, verify your spam/junk folder. Step 3: Contact us if missing - we'll resend the tracking details.Delivery

Timeline:

• Orders typically take 3-5 business days to reach carriers.
  
• Use the tracking number on our Order Tracking portal for real-time updates.

Please make sure your shipping address is correct before completing your order.

We do not accept changes to the delivery address once the package has been dispatched.

If you need to request an address correction before shipment, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order is placed.

To start your return/refund process:

• Send your ​order number and ​reason for return to our Customer Support Team.
  
• Attach relevant photos/videos of the product (if applicable).
  
• We will guide you through the rest of the process promptly. For full details, please review our Return Policy.

Unfortunately, we do not handle returns for orders placed through distributors. Please contact your distributor
directly for their specific return policy.

If a package is undeliverable due to:

• Incorrect shipping address
  
• Recipient unavailability
  
• Other delivery issues
  

Our warehouse will:

1. Notify you immediately upon receiving the returned package.

2. Confirm the shipping address with you.

3. Reschedule delivery once address details are verified.

Due to system limitations, refunds can only be processed to the original payment method used at checkout.

GameperiPherals provides a 1-year limited warranty on all
products.date of delivery)
We also offer a 7-day no-reason return service (calculated from the
If you encounter any quality issues, please contact us at
support@gameperipherals.com with relevant images or videos for
assistance.

You can contact us through our contact page! We will be happy to
assist you.